Community Q&A:

Account not yet activated

Asked by:
HubFans / n/a Points Time:
2015-02-24 1:49 am EST Category:
Billing Hits:
182
Hi

I created an account today (7 hours ago) but it says this "Account not yet activated". However I do not receive an activated email so I can't activated my account. What can I do ?

Best regards.

P.S.: Sorry for my english.

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ANSWERS

0

ScottM
Staff
16,266 Points
2015-02-24 2:24 am EST
Hello,

Sorry to hear you are having trouble with your activation. If you have not received a call or email within 30 minutes of placing an order, the confirmations team may have had difficulty in getting in touch with you. You can certainly reach out to them directly (phone, email, or chat) and they will be happy to confirm and activate your account.

Kindest Regards,
Scott M

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