Community Q&A:

Billed for SSL setup

Asked by:
HisCup / 44 Points Time:
2015-02-18 8:18 pm EST Category:
Billing Hits:
43
In whebhostinghub dialogue, it said I would not be billed for the $25 setup charge if I bought the certificate thru webhostinghub. They charged me the setup fee against advertised promise.

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ANSWERS

0

arnelc
Staff
17,314 Points
2015-02-18 8:24 pm EST
Hello HisCup,

Sorry for the problem with the billing. Unfortunately, you need to contact the Billing department in order to have that issue fixed or any money refunded. We cannot do that in the Support Center website. Please use the contact information (as per this link or the one below) to reach our Billing team and they can assist you with that issue. If you have any further questions or comments, please let us know.

Regards,
Arnel C.

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