Community Q&A:

I updated my credit cart, how do I renew a past due account?

Asked by:
djtreproductions / 5 Points Time:
2013-07-11 4:26 pm EST Category:
Billing Hits:
369
I updated the credit card information but was not given the option to pay for 1 year and the privacy setting. please let me know what i need to do or have a billing agent call me at XXX-XXX-XXXX between 9am and 6pm est. Thank you, Tre

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2013-07-11 5:14 pm EST
Hello Tre,

Thank you for your question. Since this is a public forum, I have X'd out your private contact information for security purposes. For immediate assistance, you can always contact Live Tech Support.

Since the billing was past due it will not auto-renew, but you can renew yourself from AMP:

  1. Login to AMP.

  2. Click Details under Account & Billing. You will see your Subscriptions listed with their Renewal Dates.

  3. To the right, roll your mouse over the Make Changes option, then click Renew.

  4. Confirm the products that you want to renew, then click the Continue button.

  5. On the next screen, choose the credit card you want to use, or add a new one. Then, click Submit.



If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

To submit a comment on this answer, please first login.
Want to share this Question?

Help Center Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}