Community Q&A:

Checkout is not wroking

Asked by:
Mystore / 53 Points Time:
2014-01-18 9:49 am EST Category:
Billing Hits:
946
When I try to checkout and proceed to purchase an item that I have in a shopping cart, then checkout button is not working. Where is a problem?

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Can I also add that my shipping flat rate is added automatically so customers don`t have to choose their location?
Mystore
53 Points
2014-01-18 09:52 am EST

ANSWERS

0

JacobN
Staff
3,713 Points
2014-01-18 3:02 pm EST
Hello, and thank you for your question.

It looks like currently you have your OpenCart website in maintenance mode, so we can't see what issues might be happening with your checkout at the moment. Did you get any errors when attempting to click the checkout button? Did the site appear to be loading or doing anything at all while you clicked the button?

You can take a look at our guide on managing shippers within OpenCart which details setting different shipping methods to active. One of those being the Flat Rate method.

Please let us know if you had any further questions.

- Jacob

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I didn`t get any errors. At first it asks to apply shipping and when I apply it doesn`t ckeck out. Just click a checkout button and nothing happens.
Mystore
53 Points

2014-01-19 3:24 am EST
Hello Mystore,
Unfortunately, I am unable to replicate the issue with the store being in maintenance mode. Could you remove maintenance mode so that I can further look into the issue?
JeffMa
2,342 Points
Staff
2014-01-20 5:52 pm EST
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