Community Q&A:

Removal of renewing serverice

Asked by:
XC / 5 Points Time:
2012-10-21 9:44 pm EST Category:
Billing Hits:
515
I would like to remove the renewing of worldsendsh.com for the domain and the web hosting and I am very displeased that I do not have an option to do this.

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ANSWERS

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ScottM
Staff
16,266 Points
2012-10-22 3:57 pm EST
Hello XC,

We do not have that option available for domains due to many people canceling and losing their domain names by mistake. For hosting, auto-renewal is part of the terms and conditions of service. You can certainly have the account cancelled. This takes an active effort in the form of a request in order to do. Please contact our support center by email at support@webhostinghub.com in order to begin the process.

Best Regards,
Scott M

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