Community Q&A:

Unable to access homepage

Asked by:
HubFans / n/a Points Time:
2014-04-17 10:00 pm EST Category:
Billing Hits:
62
My username and password rejected ( again ) . How do I get back to my site? Also, when I applied for domain, no one else had that name. Now I see a company selling diabetic products have the name. Anything I can do about it?

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ANSWERS

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arnelc
Staff
17,314 Points
2014-04-17 10:38 pm EST
Hello,

Sorry to hear about your problems. I'm unable to see the problem that you are seeing - at least I can't replicate the issue to see a site selling diabetic products. When I go to your URL, I see a Wordpress blog. WordPress sites are continually under brute force attack, so it may be causing the login issue you're having. Check out our article on dealing with WordPress login brute force issues . You can utilize one of the solutions provided in the article which would help to secure the site and also stop the login issues.

If you can provide more information about the URL you're using to get to the site you're seeing, then it would help us in the troubleshooting process.

Regards,
Arnel C.

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By the way, I also decided to try using your domain name WITHOUT the hyphen in the middle of the name and it goes to a diabetes site. Add the hyphen and you should see the correct site that you registered.

Regards,
Arnel C.
arnelc
17,314 Points
Staff
2014-04-17 10:40 pm EST
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