Cpanel certificate

Asked by:
Total / 8 Points
Time:
2013-01-01 10:58 pm EST
Category:
Cpanel
Hits:
558
I receive the following message from Google Chrome when I try to access the site for cpanel:

"You attempted to reach ehub23.webhostinghub.com, but the server presented a certificate issued by an entity that is not trusted by your computer's operating system."

Twitter has also notified me that emails are not being accepted by the account.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JacobN
Staff
3,713 Points
2013-01-02 1:21 am EST
Hello Total, and thank you for your question.

I talked to our system administration department and had this issue resolved for you.

It looks like the shared SSL certificate was setup on the server, but it wasn't properly assigned for the cPanel service itself. It would have still allowed you in by bypassing the SSL warning, but it should be fully fixed now.

If you try to go to the URL http://ehub23.webhostinghub.com/cpanel it should automatically redirect you to https://secure23.webhostinghub.com:2083 and you shouldn't get any further SSL warnings in your web browser.

Please let us know if you're still having any issues.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}