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Hello Michelle, Sorry for the problem in reaching your cPanel or website. This is not a MAC or APPLE issue. The issue is that when you use the domain name, it is not pointed to our hosting service. When I check the domain using a DIG command this is what I'm seeing: ;muchelleb.com. IN A ;; ANSWER SECTION: muchelleb.com. 86400 IN A 54.210.47.225 muchelleb.com. 86400 IN A 146.148.34.125 ;; AUTHORITY SECTION: muchelleb.com. 172800 IN NS ns4.dnsauthority.com. muchelleb.com. 172800 IN NS ns5.dnsauthority.com. ;; ADDITIONAL SECTION: ns4.dnsauthority.com. 172478 IN A 146.148.34.125 ns5.dnsauthority.com. 144671 IN A 54.210.47.225 This information indicates that the domain "muchelleb.com" is not pointed to Web Hosting Hub's hosting servers. The IP address of 54.210.47.225 indicates that the domain is resolving at Amazon. There is also another A record that points muchelleb.com to 146.148.34.125 - which is Google. When you're fixing this, you need to remove ONE of the A records and have only one pointing to the hosting service that you intend to use. If you change the name servers, then you don't really need to change the A records. We have tutorial on changing name servers that you can find here. If you have any further questions or comments, please let us know. Regards, Arnel C. |
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