Community Q&A:

My site is currently not working

Asked by:
thamalu / 5 Points Time:
2013-08-22 10:15 am EST Category:
Cpanel Hits:
314
My site (http://www.thamalugroup.com/) is currently not working. cpanel also not working. what may be the problem?
Thank you

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2013-08-22 7:42 pm EST
Hello thamalu,

Thank you for contacting us. Your website is loading when I check it now, but here is some background information on what has been occurring:

The server that houses your account has been failed to alternate hardware and backups that were taken about 48 hours ago. You may see some older versions of your website for the time being. We are working to restore this to the previous hardware, and we expect this to be completed within the next 24 hours.

For the most recent updates, please visit our status page: http://status.webhostinghub.com

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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