Community Q&A:

No statistics for September and October

Asked by:
awstate / 8 Points Time:
2012-10-11 8:40 am EST Category:
Cpanel Hits:
474
All traffic (downloads, hits, etc statistics) are 0 for September and October 2012 under Control Panel.

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ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2012-10-11 4:28 pm EST
Hello awstate,

Thank you for your question regarding AWSTATS updates. I looked further into this, and was able to run your stats manually.

At this time, your stats have updated successfully and will reflect in our cPanel. I apologize for any inconvenience this may have caused.

If this issue re-occurs, I recommend contacting Tech support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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