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Hello CathyK52, Sorry to hear about your confusion. Your explanation is a little muddled too, so forgive me if I'm interpreting it incorrectly. Regardless of the software that's used to create the site or run it, there are certain pieces of the website that will be in a file. It sounds like you have a database file that would be part of your software installation. The problem is that it may not be accessible until AFTER you install it. If there is a MySQL database file, then it will be setup in the MySQL databases section of your cPanel and you will be able to access it. Editing a database directly on the server is typically done through phpMYAdmin. I'm not familiar with the software, and you may need to contact their support if you're trying to do something specific with its database. I would suggest that you follow the software installation instructions, then look at the files that are a result of the setup. You should then be able to use the cPanel File manager for accessing the files - if they are installed on the web server. The cpanel File Manager also has the ability to extract or compress files. I hope this helps to guide you to where you need to be in order to accomplish your needs. If you require any further assistance, please let us know. Regards, Arnel C. |
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