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Hello geniwate, Thank you for your question. The error you are seeing (using password: NO), leads me to believe you are attempting to connect to a database without using a valid password. Here is a link to our guide on changing a database password, you can also view the username in MySQL Databases. If you have any further questions, feel free to post them below. Thank you, -John-Paul
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Hello Jenny, Your username looks incorrect as it should be something like this for example: geniwa5_akgo For security purposes a password is required to connect to a database, we do not know your password as it is secret to whoever created it. The username and password you should use is the one you have added to the database you created. Here is a link to our guide on troubleshooting database errors. Softaculous is used for installing new software, so it should not be necessary for what you are trying to accomplish. If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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