Community Q&A:
Changing domain delegation
I use a dynamic IP & in order to allow remote server access I need to establish an account with dynamic.dns for static IP service. In order to set this up I have to change domain delegation to their nameservers.
(On a chat earlier today your representative advised this could be achieved via subdomain/CNAME but I do not think that is correct)
For my info, can you confirm that, apart from the added cost, there will be no outward change as regards my website or email?
Finally do I deal with you on this change or Melbourne IT?
(On a chat earlier today your representative advised this could be achieved via subdomain/CNAME but I do not think that is correct)
For my info, can you confirm that, apart from the added cost, there will be no outward change as regards my website or email?
Finally do I deal with you on this change or Melbourne IT?
ANSWERS
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Hello spk10128, Depending on the requirements of your third party service, you may be able to do it with a CNAME. If that is possible, then no additional changes would need to be made other than the CNAME record from our side. If they require you to point to their nameservers, that is fine also. As long as they point all records to the server here, there should be no problems. The changes would be made here with us. For nameservers you would use these instructions. For changing the CNAME of the domain name, you would need to contact our support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Best Regards, Scott M |
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