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Hello stonefruit, Thank you for your question. If it is not your primary domain, then you must add the new domain to your cPanel as an Addon or Parked domain. Here is a link to our article that explains the difference between Addon and Parked Domains. When you Addon a domain, it created a new folder for the website files to be stored in. If you have any further questions, feel free to post them below, or contact live Tech Support. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). Thank you, -John-Paul |
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