Community Q&A:

Domain Name Extension

Asked by:
cbdata / 27 Points Time:
2013-09-18 5:31 pm EST Category:
Domain Names Hits:
445
I originally registered my domain name and protection with you for one year and would now like to extend them. The existing guidance that I have seen does not help me as there does not seem to be a way to extend domain name and protection alone.

Please advise what steps to take to pay for extra years.

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ANSWERS

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JeffMa
Staff
2,342 Points
2013-09-18 6:24 pm EST
You may renew your bill items directly through AMP. The following article will walk you through the process:

Pay / Renew your Current Plan

If you are still having trouble, you may contact our support department via phone, chat, or ticket for further assistance in which they can renew it for you.

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Thanks for your answer Jeff. I should have been clearer with my question I have tried the route you suggest already and it does not work for me as it automatically incorporates web hosting and automated backups which I do not need to extend.

I will try making contact with your support department via one of the methods you have suggested.
cbdata
27 Points

2013-09-21 3:02 pm EST
The bill items may be attached and would need to be split. If you contact support, they can renew them individually for you.
JeffMa
2,342 Points
Staff
2013-09-23 4:14 pm EST
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