Redirect 301 function problem

Asked by:
HubFans / n/a Points
Time:
2015-08-13 4:51 pm EST
Category:
Domain Names
Hits:
130
Hi,
Your redirect function got serious problem.
1 The codes after fiiling out the form in your function are at the buttom of the .htacess file, we need to move to the top of the file. Otherwise it doesn't work.

2 The Chinese web link becomes error codes and can't be redirected. Sometimes it was fine for few hours. After hours the code became messy again. We did do the code transfer.

Please fix it as soon as possible. We have 180 links need to redirect.

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2015-08-13 5:28 pm EST
Hello,

Thank you for contacting us about 301 redirects. Yes, often .htaccess rules have to be added to the top of the file, since it reads from the top, down.

You can Edit your .htaccess file, and move the code at any time using File Manager, FTP, or an editor such as Notepad++. These guide are all from our tutorial on How to Manage Files on Your Server.

I looked at your site, and it seems like you are using Joomla. Since Joomla (and its extensions) can modify/edit the .htaccess file also, adding custom .htaccess rules can cause issues at times. Redirects may be better accomplished withing Joomla, or using an Extensions/module.

We will need some additional information to help you troubleshoot. What are the error codes you are seeing?

Let us know if you have any further questions.

Thank you,
John-Paul

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