Community Q&A:
Subdomains and Add-on domains
It seems that my add-on sites are also listed as sub-domain sites in addition to being listed as add-on sites. This is causing confusion as I try to move one of my add-on sites (dsquaredenterprises.net) to Multisite. Also, a add-on site (http://www.mephgcoftexas.org) is listed as the main site while what should be the main site (http://www.mtbonnelllodge2.org/) is listed as an add-on site. These are both also listed as
ANSWERS
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Hello Dhill.atx, Thanks for the question and sorry for the confusion. Basically, the behavior that you are seeing is correct. Any folder created under the primary domain folder (the document root which is public_html) is technically a subdomain. So for example, here's an sample file tree: public_html add-on_domain.com sub-domain folder1 If your primary domain is example.com, then the path for add-on domain can also be referenced as: http://example.com/add-on_domain.com The server already virtually considers the add-on domain as a separate website. So you don't have to reference it in that manner. And the reference won't be noticed by the public, unless you were to broadcast/publicize that path. So please ignore the subdomain definitions you're seeing and reference your add-on domain ONLY by its domain name. If you dislike this method of defining the folders for the add-on domains, you can change it by providing a separate folder for your primary domain and then requesting what's called a document root change. You would need to move your installed files into the folder and also make changes to the configuration settings for that website because of the path change. A document root change creates separate folders under the public_html for all of your domains. You would need to submit a support request to our live support team for this to happen (email should be sent to support@webhostinghub.com). Please note that making a document root change might affect your existing installation paths, so please consider the impact of the change before making the request. I do not recommend this change if you're trying to keep things simple. I hope this helps to clear up the matter. You really don't need to make any changes for the add-on domains. The subdomain listings are simply the alternate paths to the add-on domain based on its location under the primary domain. If you want more information on the document root, check out our article on understanding the directory where I upload my website files. Please let us know if you have any further questions or if you require any further assistance. Kindest Regards, Arnel C.
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