www not working for my site

Asked by:
pm / 26 Points
Time:
2012-03-04 3:07 pm EST
Category:
Domain Names
Hits:
3,192
The URL for my site is supposed to be:

www.maththings.net

But that URL only goes to the default "Hello There -- Under Construction" page.

However, " http://maththings.net " does work.

How can I get the www prefix to work?


I renamed the original default.htm page to Olddefault, and then deleted it. But the www.maththings.net still doesn't work.

Any idas?

Thanks,
Paul Murray

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-05 5:56 pm EST
Hello Paul,

I'm sorry you're having trouble viewing your site through the www CNAME. While looking into this for you, I observed the same site through both the www and non-www URL for your site. If you are not seeing your site through www, it's likely you are seeing a cached version of your site in your browser. Please try refreshing the page, and if necessary, clearing your browser cache.

If you have any additional questions or need further assistance, please do not hesitate to contact us.

Regards,

Christi N.

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