Community Q&A:

Can't publish my site from the Premium Website Builder

Asked by:
boryczewski / 13 Points Time:
2012-02-02 8:02 pm EST Category:
Domain Pointing Hits:
1,873
can you restart my domain so I could start again, please

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-02-02 8:16 pm EST
Hello boryczewski,

I'm sorry you're having trouble publishing your site in the Premium Website Builder.

Please make sure that the password in your Premium Website Builder Publishing Settings matches your cPanel password. For more information on troubleshooting publishing in the builder, please see our article Publishing your Website Troubleshooting. If you need to reset your cPanel password, please see our article How to reset your cPanel password from within AMP.

I see that you previously installed WordPress on your site before using the Premium Website Builder. Please be sure to remove WordPress from your site before publishing from the Premium Website Builder.

If you have any additional questions or need further assistance, please do not hesitate to contact us.

Regards,

Christi N.

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