Community Q&A:

Getting an error when creating new mail account

Asked by:
rhinojos / 5 Points Time:
2012-11-27 6:47 am EST Category:
Email Client Setup Hits:
580
"That is not a valid email address"

I entered my domain name correctly and it is not a duplicate email account.

Any ideas why?

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ANSWERS

0

jamesr
Staff
2,132 Points
2012-11-27 5:49 pm EST
Thank you for your question rhinojos!

When setting up an email account in cPanel only the user name needs to be entered for the email address. Adding the @domain.com on the username will give this error.

Regards!

James R

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