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Hello Emeka, Make sure that you're logging into Webmail correctly. You might logging directly in through the Cpanel, and they will cause an issue. Login to email using something like this: webmail.domainname(your domain name).com OR servername.com/webmail You would need to login with the FULL email address and password: emailname@domainname.com password If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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