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Hello Susann, The email address you have for the domain currently exists on another server. As long as you continue to point your email to that server you will not need to create an email account on our server. If, however, you point the domain to our servers, including mail records, then the email account will need to be created on our servers here for it to work. Email addresses are not automatically created on an account, but they are easily done. The instructions can be found here. Best Regards, Scott M |
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