Community Q&A:
duplicate emails on one device but not populating in others
Since 2 days ago, when my hp computer is on and receiving email, it will receive each email multiple times (like 5 or 6), and when it does, that email will not populate in any other of my devices.
It worked fine up until the last few days.
How did this happen & how can I change it?
Thanks!
It worked fine up until the last few days.
How did this happen & how can I change it?
Thanks!
ANSWERS
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0
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Hello, Sorry for the problems with email duplication and synchronizing issues on your devices. We would need more information about your email client in order to determine why you're getting multiple copies. Here's a post about the issue using the Outlook client. In terms of the remote devices not synchronizing, you would need to be using IMAP, and then each device would need to subscribe to the email folders that you want to see. You would need to review the settings for each device in order to determine if it can connect or not. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C. |
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