Community Q&A:

I cannot get to my mail. The message says to reload Horde. I do it and still cannot get my email.

Asked by:
Evan / 5 Points Time:
2013-01-12 3:42 am EST Category:
Email Troubleshooting Hits:
590
I cannot get to my mail. The message says to reload Horde. I do it and still cannot get my email.

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ANSWERS

0

arnelc
Staff
17,314 Points
2013-01-12 4:07 am EST
Hello Evan,

I took a look at the account associated with your support center login, and there does not appear to be an associated hosting account. It's extremely difficult for us to troubleshoot a problem like this without seeing the actual account and the specific problem. Do you get any error messages? Are you able to use a different email client - like SquirrelMail or Roundcube? Can you give us a domain name or other specifics? If you wish for the issue to be privately handled, please contact our live tech support team (available 24/7) via phone/chat/email. All posts to the Support Center are public.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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