I cannot send email - Mailbox quota exceeded bounce back message

Asked by:
avenuem27 / 5 Points
Time:
2011-08-02 9:12 pm EST
Category:
Email Troubleshooting
Hits:
17,309
When I send email, an error message comes back that states: Mailbox quota exceeded. Does this mean I need to delete some of my emails? Can anyone please advise? Thank you.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by Web Hosting Hub staff

0

KevinW
591 Points
2011-08-02 9:59 pm EST
Hello,

I'll be happy to assist you with that! The <a href="http://www.webhostinghub.com/help/learn/email/email-troubleshooting/email-sent-message-error-550-mailbox-quota-exceeded">Mailbox quota exceeded</a> <a href="http://www.webhostinghub.com/help/learn/email/email-troubleshooting/bounced-email">bounce back message</a> means that the recipient's email account is full. They will either need to increase their email quota or delete emails to free up space.

<strong>The recipient is not me nor an email address in my cPanel</strong>
If the recipient is not you or any email address in your cpanel, contact the person you can't send an email to by another method and let them know they need to clear out their inbox.

<strong>The recipient is either my email address or another that is hosted on my account</strong>
If you don't want to delete any of your email, log into your cpanel and <a href='http://www.webhostinghub.com/help/learn/email/email-troubleshooting/email-sent-message-error-550-mailbox-quota-exceeded'>increase your email account quota</a>.

I hope this helps!

Kevin

To submit a comment on this answer, please first login.

Want to share this Question?
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}