Community Q&A:
My emails are classified as spam
Hi,
For the past few days my emails go to recipient's spam folder, even when they have added me in their contacts. What's the problem and a possible solution?
Thanks
For the past few days my emails go to recipient's spam folder, even when they have added me in their contacts. What's the problem and a possible solution?
Thanks
ANSWERS
|
0
|
Hello. Thank you for posting your question regarding your emails being classified as spam, even when the recipient has whitelisted your contact. I'm sorry to see this is happening. There are a few recommendations to configure for your domain for email authentication. For instance, you should ensure that you have enabled an SPF record. This helps mail servers identify that your domain is authorized to send email from your server. This improves your reputation and reduces the likelihood that your email is identified as spam. Your SPF record should include any servers that you would like to authorize to send emails using your domain. I hope this helps! Sincerely, Carlos D. |
Want to share this Question?
Tweet
Help Center Login
Related Articles
It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
