Not receiving email after nameserver change

Asked by:
levy99 / 44 Points
Time:
2012-05-29 3:02 pm EST
Category:
Email Troubleshooting
Hits:
3,261
Since yesterday I have not gotten any mail on my voltechsecurity.com domain. Until yesterday everything was OK. Yesterday I switched nameservers for voltechsecurity.com to yours. Will my problem resolve itself as soon as the the various name servers catch up to the change?

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User

0

ScottM
Staff
16,266 Points
2012-05-29 7:15 pm EST
Hello Levy99

Propagation time can affect emails. During that time emails will either go to the old server or the new server for the first 24 hours. Once that is past, they should all come to the new server.

I am showing emails being delivered according to the server logs since about 8pm server time last night. You should be seeing them come in now. I have also sent a successful test message from another server.

You will want to make sure you have the correct settings if using an email client such as Outlook, Macmail, etc.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 757-416-6627 Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}