Community Q&A:
Problem with email duplicate downloads
Hi
I had some issues in my early days with WHH where all my emails downloaded again into my inbox (as in everything since I set up this email account with WHH).
It seemed to have sorted itself out but this happened again last week. In the last 3 weeks or so I have also had the odd email from past history appear in my inbox again.
Can anyone help with this? It doesn't happen to my colleague who is running outlook on a Windows Laptop. I am running outlook on a Mac.
Thanks
Jon
I had some issues in my early days with WHH where all my emails downloaded again into my inbox (as in everything since I set up this email account with WHH).
It seemed to have sorted itself out but this happened again last week. In the last 3 weeks or so I have also had the odd email from past history appear in my inbox again.
Can anyone help with this? It doesn't happen to my colleague who is running outlook on a Windows Laptop. I am running outlook on a Mac.
Thanks
Jon
ANSWERS
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Hello jonpace, Thank you for your question regarding email. I understand how frustrating this type of thing can be. I recommend contacting support, so you can provide private information, and they can review the mail logs. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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