Community Q&A:

Started getting numerous email failure delivery notifications

Asked by:
HubFans / n/a Points Time:
2018-10-03 12:31 am EST Category:
Email Troubleshooting Hits:
64
This morning our email addresses (all of our addresses) started getting failure delivery notifications from regular email correspondence addresses. (***@rgsscientific.com) to folks at @idexcorp.com and @sandia.gov have given me delivery failure notifications. Has our domain been added to a "Hell Naw" type of list?

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ANSWERS

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arnelc
Staff
17,314 Points
2018-10-03 12:56 am EST
Hello,

Sorry for the problem with your email delivery! The quickest and best way to get this resolved is to contact our live technical support team. They have access to the email logs that document the delivery of email from the server. I recommend that you submit a ticket to our support team and they will be able to help you resolve the issue as soon as possible.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

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