Community Q&A:

Contact form will not send to gmail

Asked by:
HubFans / n/a Points Time:
2019-02-09 4:00 am EST Category:
Email Hits:
53
Hi, I have a contact form on a page of a website that will not go to gmail. Please help! Thank you in advance.

Brian

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ANSWERS

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carlosd
Staff
619 Points
2019-02-11 8:25 pm EST
Hello Brian.

Thanks for posting your question regarding your contact form not being able to send to Gmail. I'm sorry to see this is happening. I recommend ensuring that your domain is configured to the Bulk Mail specifications Gmail has posted here. This can help to significantly improve your ability to send to email accounts that reside in Gmail's network. Additionally, this can help to avoid your emails being filtered as Spam.

If you have already configured your domain properly, I recommend reviewing the server logs for the website as well as the sending and receiving servers to determine what is occurring when the email is not sent.

If you are a customer of Web Hosting Hub, you can always contact our Live Technical Support to securely review the email logs on your server.

I hope this helps!
Sincerely,
Carlos D.

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