Community Q&A:

email down, website ok

Asked by:
HubFans / n/a Points Time:
2017-02-15 1:30 am EST Category:
Email Hits:
67
I haven't been able to receive or send my emails in over a day.

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ANSWERS

0

caseyb
Staff
304 Points
2017-02-15 1:34 am EST
Hello,

Thank you for your question about emails not working. What does the webmail interface say when you try to login? What bounceback messages are you receiving? What errors are you seeing?

Gratefully,
Casey B.

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I got a failure email indicating 554 mail denied
poby72
3 Points

2017-02-15 1:42 am EST
I would recommend contacting our Support Team for more direct assistance with this issue.
caseyb
304 Points
Staff
2017-02-15 1:47 am EST
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