Community Q&A:
Emails being sent to me are being rejected
I have sent multiple emails to randy@wynettracing.com from my work & gmail account. I have received email in the past but not for the past week+ now. They all are being rejected. Below is one of the rejection notices I received on my gmail account.
I have read all the FAQs and none seem to address this issue. I did a "Whois" search on my domain and it said it is registered and ok.
Any help is much appreciated.
Delivery to the following recipient failed permanently:
randy@wynettracing.com
Technical details of permanent failure:
The recipient server did not accept our requests to connect. Learn more at http://support.google.com/mail/bin/answer.py?answer=7720
[(0) wynettracing.com. [199.34.228.59]:25: socket error]
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=oBxVl/HrAuLkF08irRoPiz2t5XPIS/0AmFpf0yIU47k=;
b=SZPwKYLv7AK6402cvx3UNDkXgikSHGi8TTWNFhmykoPiLB3SjVUEsGYkwsp+t3xLD5
iZTglhklcxBlVwDKlsyHeqBBfSP/BCFTS1uFUQclRlt95MlqZWXvqAoY2ax3LVzqpVCs
hHVmzzLE4qobUw0b81QwCLcBqIb0PQNONC7U5wzR4iZxzHsP5AUY9Obj3fOmI2IUTeK8
enhEAWbid8Ym/L3LA8dFVgf2Ljizqc08ry6Q/BWDv1O74HeS7r2IugGs/iwfLUcWJg0B
siBnFQZVhJd4fBF4gefkUi3mrWDAmGjgzie+PbC/sKAiynwfZ7tbAwBkLLY0NQixoc8O
IG9w==
MIME-Version: 1.0
X-Received: by 10.68.69.106 with SMTP id d10mr133448665pbu.60.1420326762959;
Sat, 03 Jan 2015 15:12:42 -0800 (PST)
Received: by 10.66.158.202 with HTTP; Sat, 3 Jan 2015 15:12:42 -0800 (PST)
Date: Sat, 3 Jan 2015 18:12:42 -0500
Message-ID: <CANByu_qPSnYROaDgeOdsTEqbZDMTDO++TTM7=Mm2Boo7H3_Twg@mail.gmail.com>
Subject: Test again
From: RW Motorsports <rwmotorsports18m@gmail.com>
To: randy@wynettracing.com
Content-Type: multipart/alternative; boundary=001a11369cba2bd853050bc798f8
another test message
I have read all the FAQs and none seem to address this issue. I did a "Whois" search on my domain and it said it is registered and ok.
Any help is much appreciated.
Delivery to the following recipient failed permanently:
randy@wynettracing.com
Technical details of permanent failure:
The recipient server did not accept our requests to connect. Learn more at http://support.google.com/mail/bin/answer.py?answer=7720
[(0) wynettracing.com. [199.34.228.59]:25: socket error]
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=oBxVl/HrAuLkF08irRoPiz2t5XPIS/0AmFpf0yIU47k=;
b=SZPwKYLv7AK6402cvx3UNDkXgikSHGi8TTWNFhmykoPiLB3SjVUEsGYkwsp+t3xLD5
iZTglhklcxBlVwDKlsyHeqBBfSP/BCFTS1uFUQclRlt95MlqZWXvqAoY2ax3LVzqpVCs
hHVmzzLE4qobUw0b81QwCLcBqIb0PQNONC7U5wzR4iZxzHsP5AUY9Obj3fOmI2IUTeK8
enhEAWbid8Ym/L3LA8dFVgf2Ljizqc08ry6Q/BWDv1O74HeS7r2IugGs/iwfLUcWJg0B
siBnFQZVhJd4fBF4gefkUi3mrWDAmGjgzie+PbC/sKAiynwfZ7tbAwBkLLY0NQixoc8O
IG9w==
MIME-Version: 1.0
X-Received: by 10.68.69.106 with SMTP id d10mr133448665pbu.60.1420326762959;
Sat, 03 Jan 2015 15:12:42 -0800 (PST)
Received: by 10.66.158.202 with HTTP; Sat, 3 Jan 2015 15:12:42 -0800 (PST)
Date: Sat, 3 Jan 2015 18:12:42 -0500
Message-ID: <CANByu_qPSnYROaDgeOdsTEqbZDMTDO++TTM7=Mm2Boo7H3_Twg@mail.gmail.com>
Subject: Test again
From: RW Motorsports <rwmotorsports18m@gmail.com>
To: randy@wynettracing.com
Content-Type: multipart/alternative; boundary=001a11369cba2bd853050bc798f8
another test message
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Have you checked MX records? In cpanel in the Mail section there is an icon called MX Entry. There must be an entry pointing to your domain.
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ANSWERS
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0
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Hello Zeeshan.khan, Sorry for the problem that you're having with mail. The issue is related to your A record request. Since you made the request to have the A record changed, the MX record by default is a CNAME which points wherever the main domain is pointing. This was done because there was no request made to keep email operational here at Web Hosting Hub, but that's just a misunderstanding that is easily fixed. I have since corrected this and pointed the mail.wynettracing.com to the HUB server so that it can receive email again. We do have an article that describes this: Email hosted with Web Hosting Hub, Website Hosted Elsewhere. Apologies again for the confusion with your email. As I have indicated, the issue has been fixed. You may need to wait on propagation in order to see the change take effect. Please let us know if you require any further assistance. Regards, Arnel C.
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