Community Q&A:

I cannot receive any email

Asked by:
HubFans / n/a Points Time:
2018-06-06 1:16 pm EST Category:
Email Hits:
90
Hi,
My email id is info@rawdanest.com, I am unable to receive any emails on this account.

I checked again and again, all settings seems fine.

Can you help?

Regards

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ANSWERS

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arnelc
Staff
17,314 Points
2018-06-06 4:54 pm EST
Hello,

Sorry for the problem with receiving email. If you are a Web Hosting Hub customer I would recommend that you contact our live technical support team to further review the problem that you're seeing. When I check the IP address for rawdanest.com, it is showing an IP that is not related to Web Hosting Hub servers. You may want to check your DNS records and make sure that it is pointed to the correct mail server.

If you have any further questions or comments, please let us know.

Kindest regards,
Arnel C.

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