Community Q&A:
Sending email to hotmail
When I email hotmail email addresses it comes back and tells me my webservers are on a block list. Are you able to help me with this issue?
It only happens with the email addresses that are hosted on webhostinghub.
SMTP error from remote mail server after MAIL FROM:<My email address> SIZE=30078:
host mx4.hotmail.com [65.55.92.136]: 550 SC-001 (SNT004-MC1F15) Unfortunately, messages from 23.235.192.125 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
It only happens with the email addresses that are hosted on webhostinghub.
SMTP error from remote mail server after MAIL FROM:<My email address> SIZE=30078:
host mx4.hotmail.com [65.55.92.136]: 550 SC-001 (SNT004-MC1F15) Unfortunately, messages from 23.235.192.125 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
ANSWERS
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Hello, Sorry to hear that your emails are not making it to your Hotmail addresses. It's very possible that the server has been blocked by Microsoft's Hotmail service. The problem is that in order to address this issue we need to verify that the email is bouncing and that we look at a bounce message for de-listing information. Please send a verified email ticket to our live technical support team. Make sure to include the email address that you're trying to send to, and also the full header (unaltered) so that they can have the server de-listed as soon as possible. If you have any further questions or comments, please let us know. Regards, Arnel C. |
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