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Hello, Thank you for contacting us about an SSL certificate error. All hosting accounts include a shared SSL certificate. You can use the SSL certificate when checking mail, however you will need to use the "secure" mail server instead of mail.yourdomain.com. If you have the client set as SSL but are not using the secure server, it can cause a Unsecure Connection error. For more information on how to set up an SSL connection, please see our article on connecting to email via SSL. This was taken from our full guide on Troubleshooting Error Messages when Checking Email. If you have any further questions, feel free to post them below. Thank you, John-Paul B
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Hello Matthew, I apologize for the miscommunication. Can you provide the settings you are using to connect (server, port, security). This way we can help pinpoint why you are getting this error. Best Regards, TJ Edens
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