Community Q&A:
To how many addresses can I send a message?
I use Mac Mail 4.6. I send a quarterly newsletter to my students. When I have even 25 students in the "send to," I get the error message:
Cannot send message using the server My SMPT server.
The server “secure34.webhostinghub.com” did not recognize the following recipients:
Please can you help me send my newsletter.
Cannot send message using the server My SMPT server.
The server “secure34.webhostinghub.com” did not recognize the following recipients:
Please can you help me send my newsletter.
Best answer chosen by User
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Hello cfoote, Thank you for your question. The only email limitations are 50 recipients at a time, and 250 emails per hour. You can request an increase, or exemption to this limitation in AMP. Also, here is a link to our article on setting up your Mac Mail program, in case you need to check your settings. We would need more information to provide a specific answer, such as the sending address. I recommend contacting live Technical Support, so they can review the logs in real-time when you send the newsletter. If you have any further questions, feel free to post them below, or contact live Tech Support. They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). Thank you, -John-Paul |
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