Community Q&A:

Why is external email not being delivered to my email address

Asked by:
HubFans / n/a Points Time:
2018-01-21 4:48 pm EST Category:
Everything Email Hits:
82
My email address (Denise@zendivieyoga.com) is not receiving external emails. I can send a mail to my email from my email and it is received ok. I need to fix this as emails to this account are important.

Thanks in advance.

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ANSWERS

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arnelc
Staff
17,314 Points
2018-01-22 5:16 pm EST
Hello,

Apologies that you are unable to receive email with your Web Hosting Hub account. In order to determine the issue, please review our article on troubleshooting problems with receiving email. If you need immediate assistance please contact our live technical support team (contact info is at the bottom of this page). Note that answers on the Help Center are public domain, so handling personal data (e.g. email account info) would best be handled privately through our support department.

If you have any further questions, please let us know.

Kindest regards,
Arnel C.

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