Community Q&A:

X-Ham Report in Eudora

Asked by:
mattkuhns / 8 Points Time:
2013-06-09 5:12 pm EST Category:
Everything Email Hits:
2,076
Upon switching to Web Hosting Hub, I began seeing lengthy "X-Ham Reports" added to my e-mail headings. These are frequently longer than the message itself.

I was busy at the time and ignored it, but it hasn't really gotten less annoying and I would like to make this go away.

How can I stop this junk being added to my messages?

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ANSWERS

0

arnelc
Staff
17,314 Points
2013-06-09 9:14 pm EST
Hello Mattkuhns,

I'm sorry to hear that you're being annoyed by the X-Ham reports on the email header. Could you clarify if you're seeing these headers when you're viewing the mail with webmail, or if you're using a specifc email client? Example email clients include Outlook, Thunderbird, Apple Mail, etc.

I know they have tightened security on all outbound (and inbound messages), but I'm not sure if what you are seeing is a result of these measures. If you want more info on our Outbound security, you can read our article called "550 This message as classified as Spam". We need a little more info, or if you could possibly post an example of the header that you are seeing, then we can identify the issue.

Sorry I could not provide an immediate answer, but help us with a little more information and we would be happy to investigate further.

Regards,

Arnel C.

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Hi, I think I have figured this out. I have been using Eudora (the old version 6.2 for Mac OS), and I thought that might be part of the problem. I still saw the X-ham reports in other clients (Eudora OSE, Postbox, e.g.) upon evaluating them recently… but after reading your response it occurred to me that I had only been looking at old, imported messages in the newer clients. I just sent a test message, and retrieved it with Postbox; the X-ham report was not visible. Whereas it is when the same message is retrieved in Eudora. So at the moment, it LOOKS like I probably just need to get on with switching to a modern mail program, after all. Thank you for your response!
mattkuhns
8 Points

2013-06-09 10:08 pm EST
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