Community Q&A:

Auto Backups

Asked by:
leeson / 10 Points Time:
2012-12-12 3:17 am EST Category:
File Management Hits:
892
This account includes auto backups. Where are they located just in case ?

I would like to send them to a remote/portable hard drive.

Thanks.

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ANSWERS

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arnelc
Staff
17,314 Points
2012-12-12 3:40 am EST
You do not have direct access for these backups. They are kept on a separate server and update every 24-36 hours (these backups are not archival). You can keep your files and databases backed up using FTP, if you wish to have a copy of your files.

If you want more details on backups please see this article for more information: Backup Information For Web Hosting Hub

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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