Community Q&A:
Backups available?
Dear Webhostinghub,
Is it possible to get backup from your backup system? I deleted one important folder in cPanel File Manager without taking any cPanel Backups before it. Is it possible to restore it? I would like to pay for your services?
Sincerely,
Antti Haverinen
antti@haverinen.co
Is it possible to get backup from your backup system? I deleted one important folder in cPanel File Manager without taking any cPanel Backups before it. Is it possible to restore it? I would like to pay for your services?
Sincerely,
Antti Haverinen
antti@haverinen.co
ANSWERS
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0
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Hello Antti, When you signed for our services you were offered the backup service. However, per your account there is no backup service in place. Therefore,(unfortunately) there is no way to recover the folder that you deleted. You may add the backup services either through the Account Management Panel (AMP) or by calling in to technical support. If you have any further questions, please contact technical support or leave a comment at the bottom of the page. Regards, Arnel C. |
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