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Hello Eric, I downloaded WS_FTP95 LE and was able to connect to my Web Hosting Hub account with these settings: <strong>Hostname</strong>: ftp.whhsupport.com (my domain) <strong>Host Type</strong>: Automatic Detect <strong>User ID</strong>: whhsup5 (my cPanel username) <strong>Password</strong>: cPanel password Neither of the boxes checked You can also try connecting by using <a href='http://www.webhostinghub.com/help/learn/website/how-to/how-do-i-find-what-server-i-am-on' target='_blank'>your server</a> as the Hostname. For example, my account is on whub21, so as the Hostname I can use: whub21.webhostinghub.com. In case the nameservers were changed in the last 24 hours, try connecting with the server name instead of your domain name and see if that works! If you are still having any issues please let us know. Kevin |
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