File Manager Crashes when loading file

Asked by:
HubFans / n/a Points
Time:
2015-10-13 2:21 am EST
Category:
File Management
Hits:
55
Why does your file manager always crash/freeze my web browser when loading file to edit ?, then are small php files too.
It just hangs for 3 mins or longer before it " sometimes " fixes itself.
I use Chrome and Explorer and it does the same thing even on different computers and different locations.

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ANSWERS

0

ScottM
Staff
16,266 Points
2015-10-13 2:27 am EST
Hello,

Sorry to hear you are having issues with your File Manager crashing. We are not currently aware of any issues with File Manager. Have you tested another device or even another network? Is it only with the File Manager? Only when uploading?

Feel free to contact our Live Support for account specific assistance so our team can watch the server at the same time to see if there is any account-related issue.

Kindest Regards,
Scott M

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