Community Q&A:

FTP from old hosting to Hub hosting

Asked by:
dollarbill / 10 Points Time:
2013-01-04 9:34 am EST Category:
File Management Hits:
394
I followed the instructions on moving my wordpress site from my old hosting to hub hosting. I installed an ad on domain before I started. All files are now in the directory under my ad on domain. I did a temp change to my dns so I can test the site first. when I try to access the site I just get the Hub server name and my ip window. the ad on domain directory isn't even showing up.

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2013-01-04 5:51 pm EST
Hello dollarbill,

Thank you for your question. Anytime a DNS modification is made, or you Addon a domain, be sure to allow up to 24 hours for propagation.

I checked all of your Addon domains, and the ones that are pointed to our DNS are all loading successfully.

Are you still experiencing issues at this time?

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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