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Hello rasha17, I'm sorry you're having trouble connecting via FTP. Are you seeing any error messages when you try to use FTP? If so, can you please give us the exact error message you are receiving? Also, please make sure you are using the settings outlined in our FTP Getting Started Guide. If the issue continues, please feel free to update your question or add a comment below with the FTP settings you are using: FTP Host FTP Username Port Number Thanks, Christi N. |
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