Community Q&A:
Is the FTP server compatible with file name with UTF-8 charset
I'm having problem uploading some files with non-English characters in filenames.
I got this error in Filezilla (check the e? in ve?lo)
Command: STOR ve?lo-Saba-1.thumbnail.jpg
Error: Failed to convert command to 8 bit charset
It appears that the FTP server doesn't accept files names with accents.
Is there a setting somewhere?
I got this error in Filezilla (check the e? in ve?lo)
Command: STOR ve?lo-Saba-1.thumbnail.jpg
Error: Failed to convert command to 8 bit charset
It appears that the FTP server doesn't accept files names with accents.
Is there a setting somewhere?
Best answer chosen by User
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Hello ChrisMorin, and thank you for your question. Unfortunately FTP uploads with filenames with UTF-8 characters can cause these issues. You should be able to upload them directly using the File Manager in cPanel. Another solution would be to place all of your files in a .tar or .zip archive, and then extracting them onto the server. You can follow our guide on how do I compress and extract files to my account. Please let us know if either of these options isn't working out for you. - Jacob |
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