Community Q&A:
Publishing Site & Server is Timing Out and Waiting for a Response?
When trying to publish my website, the connection is timing out.
Error: (12003) Creating directory on Web Server: 'public_ftp/image/'
425 Could not open data connection to port 60706: Connection timed out
I successfully updated this site a month ago w/o errors but had the same problem when I tried to update a different website I created. Which I never did update b/c I ran out of time trying to find a solution?
But, I am wondering why it says it is waiting for a response when I publish? It is also saying the connection has timed out?
Error: (12003) Creating directory on Web Server: 'public_ftp/image/'
425 Could not open data connection to port 60706: Connection timed out
I successfully updated this site a month ago w/o errors but had the same problem when I tried to update a different website I created. Which I never did update b/c I ran out of time trying to find a solution?
But, I am wondering why it says it is waiting for a response when I publish? It is also saying the connection has timed out?
ANSWERS
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Hello alison30, Thank you for your question regarding FTP. In the error it is trying to connect via port 60706, the port should be 21. Here is a helpful link to our FTP getting started guide. If your problems persist, I recommend contacting tech support: They are available 24/7 via: Email: support@webhostinghub.com Phone: 877-595-4482 x2 & Chat (there is a link on the top right). If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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