Community Q&A:

the messages was deleted and i can't find them without deleting them

Asked by:
HubFans / n/a Points Time:
2017-03-22 7:45 pm EST Category:
General Information Hits:
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the messages was deleted and i can't find them without deleting them
the messages that i sent and the inbox message

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ANSWERS

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arnelc
Staff
17,314 Points
2017-03-22 8:01 pm EST
Hello,

Sorry for the issues with finding your messages. Your question is a little confusing. However, if you are using the IMAP protocol, then the possibility is that you have not subscribed to the Trash folder. You can find information about that topic in this tutorial. If this does not help, then please provide further information about the issue you are having and we can look further into the problem.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.

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