re: Website/store software / ecommerce / up-loading files

Asked by:
HubFans / n/a Points
Time:
2015-07-19 12:11 am EST
Category:
How To
Hits:
61
Am having trouble up-loading (product & category) files to my prestashop software ver 1.6, website store. In the import csv section, The software tells me to match data configs then a dropdown list appears with multiple choices to chose from, now (by accident) after 12 tries, it finally took the files but I wound-up with 1015 categories, then, I couldn't get the (products category) to load the products category with product files. Yes, im fairly new at this. Please advise to kennyjames. Thank You!!!

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ANSWERS

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ScottM
Staff
16,266 Points
2015-07-20 7:13 pm EST
Hello kennyjames,

Sorry to hear about your issue with uploading the CSV files. Unfortunately we are not able to advise based on what you told us as it is a bit vague. If you could list all the steps you took and provide any specific error messages you received, that may help us a bit.

Kindest Regards,
Scott M

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