How are you set up to handle hardware failures and power outages

Asked by:
amycarlson / 5 Points
Time:
2012-09-06 6:58 pm EST
Category:
New Customers
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ANSWERS

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arnelc
Staff
17,314 Points
2012-09-06 7:19 pm EST
Hello Amycarlson,

There two data centers (East Coast and West Coast) that are monitored 24 hours a day. There are emergency procedures that are in place in the event of a hardware failure, but for purposes of security we can't really give you full details on that. Web Hosting Hub accounts have the option of including a regular backup for your website, so even if you lose your site, there would be a backup - you would need to have purchased a backup option, though. If the hardware were to go down for your server, your site would still be recoverable from an internal backup.

I hopes to help answer your questions!

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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