Community Q&A:

Connectivity issues to my Builder account

Asked by:
HubFans / n/a Points Time:
2013-12-26 2:41 pm EST Category:
Premium Website Builder Hits:
206
When I try to log into my Builder account, it says "We apologize for the inconvenience, but are currently experiencing connectivity issues to your Builder account. Please try again shortly. " This is the first time I have experienced this and I'm concerned. I have tried several times but I'm still not able to log on. Any help and advice is much appreciated.

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ANSWERS

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JeffMa
Staff
2,342 Points
2013-12-26 4:57 pm EST
There were a few connectivity issues momentarily, however, they have now been resolved. You should now be able to log into the builder via http://builder.webhostinghub.com without any issues. If you continue to experience issues, I recommend submitting a ticket with technical support outlining the issues as well as your login credentials and exact steps to replicate the issue.

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